Terms of Service

Last modified : December 16, 2014

The Terms of Service are terms for your use of the services. By using the services, you agree to be bound by these Terms of Services as a client of Webmate.Co.

You represent that you are fully able and competent to enter into the terms, conditions, obligations, representations and warranties set forth in these Terms of Service. If you are using our services as a representative of a company or legal entity, (i) you represent that you have the authority to enter into this Agreement on behalf of that company or entity, and (ii) you agree that the terms “you” and “your” in this Agreement refers to your company or legal entity.

Use of and Membership in the Services is void where prohibited. By using the Services, you acknowledge that registration information you submit is truthful and accurate and your use of the Services does not violate any applicable law or regulation and does not constitute gambling and/or pornography content. Your account and Website (if applicable) may be discontinued after notification.

Content Control

Content submitted to us to be published on the website is fully under your control and Webmate.Co does not claim any ownership rights in any text, files, images, photos, videos, sounds, musical works, comments, recommendations, forums, listings, logos, trademarks, postings, messages, tags, works of authorship, or any other work or authorship added to or submitted to the website (collectively, “Content”). Therefore, Webmate.Co takes no responsibility for any content located in your Website and Webmate.Co has no obligation to monitor such Content or your Website. You are therefore responsible for the terms of use of any such Content. Webmate.Co, otherwise may advise you for any possible harm caused by the content you submitted.

Prohibited Content

Webmate.Co has the right to refuse providing service or to publish the content if the website might fall into the one or more following criteria:

  1. Related or may contribute to a crime.
  2. Misleading content, harmful, malicious, hateful, threatening, bullying, harassing, discriminatory, invasive of personal privacy or publicity rights, humiliating to other people (publicly or otherwise), libelous, pornographic, or that contains nudity or graphic or gratuitous violence.
  3. Illegally publish any copyrighted content.
  4. Spam.
  5. Engages in unlawful multi-level marketing, such as a pyramid scheme.
  6. Solicits someone else’s login information and or personal information without permission.
  7. Attempts to impersonate another person or entity, to falsely state or otherwise misrepresent your affiliation with a person or entity.

Support

As the service provider, Webmate.Co is responsible for implementing and maintaining all support for your website(s) corresponding to the service plan. Webmate.Co provides support by a ticket system and also can be reached by email, live chat on Webmate.Co.co website, facebook page or Skype. Please refer to support section on the FAQ page.

Client Confidentiality

Webmate.Co is responsible to held any information about their clients and not to reveal them to a third party without the consent of the client or a clear legal reason. Client may also propose a Non-Disclosure Agreement for any further information restriction arrangements if necessary.

Payment

You are responsible for paying all the service plan fees and applicable taxes associated with it in a timely manner with a valid payment method which is PayPal checkout. When you make a purchase, you authorize us (and our designated payment processor) to charge the full amount to the Payment Method you designate for the transaction.

Satisfaction Guarantee

Webmate.Co provides one week satisfaction guarantee to the service in form of full refund with exception of any domain name cost that has been bought under your name. The “one week satisfaction guarantee” period starts from the payment date. Any failure to make use of this “one week satisfaction guarantee” period due to your inactivity / lack of communication cannot be considered as a service failure.

Service Plan Renewal

After a year of service, you will need to renew the service plan before the plan due date. There is 30 days grace period to renew the plan or have the content and or service moved to another provider. You can use our service to move to another provider for an additional fee, or you might do it by yourself.

Storage Space and Bandwidth Limit

Webmate.Co does not apply any storage and or bandwidth limit on our hosted service plans – yet there is 60,000 files upload limitation which is very unlikely reached on some normal web hosting activity.

Termination of Contract

You may terminate your account and end your use of the service at any time and for any or no reason. If you terminate your account, we will have no obligation to refund you any fees you may have paid. You will still own the domain that we bought and can be transferred at your request.